Maintaining a secure and safe environment for all staff is essential, not only for personal safety but also for protecting Council assets and sensitive areas. Whether arriving on foot or by car, staff must follow established protocols to ensure secure access and responsible behavior around entry points.
Use Your Access Pass Correctly
Your swipe pass is your personal key to Council buildings and staff only areas. To maintain security:
- Always scan your pass at entry points and wait for confirmation before proceeding.
- If the door does not unlock, do not force it - report the issue to Building Maintenance or a Civic Safety Officer immediately.
- Never lend out your pass to others. If lost or stolen, report it promptly. Temporary passes may be issued if you've forgotten yours.
Prevent Tailgating and Unauthorized Access
Tailgating - when someone follows you through a secure door without swiping - is a serious security risk. To prevent this:
- Politely introduce yourself to unknown individuals and confirm their access.
- If you're unsure or feel uncomfortable, report the situation to a Civic Safety Officer or security.
- Never hold doors open for individuals who do not have visible ID or access credentials.
Keep Entry Points Secure
Ensure doors close fully behind you when entering or exiting secure areas.
- Do not prop doors open for convenience. If assistance is needed, ask a fellow staff member or contact security.
- Use designated pedestrian entrances - car park entry points are not safe or permitted for foot traffic.
Wear Your Photo ID at All Times
Displaying your photo ID while on-site helps maintain a secure environment:
- It allows quick identification by security and colleagues.
- It reinforces accountability and deters unauthorized access.
- It supports emergency response efforts if needed.
Shared Lift Access Protocols
Council buildings may have lifts shared between staff and the public. To maintain security:
- Be aware of who enters the lift with you, especially when heading to staff-only floors.
- Avoid holding lift doors open for individuals without access to restricted areas.
- If someone unknown attempts to follow you, politely ask if they need assistance and report any concerns.
- In case of suspicious behavior or emergency, exit the lift and alert security immediately.
Buddy Up When Leaving Work
Leaving in pairs or small groups enhances safety, especially after hours:
- Coordinate with colleagues to walk or drive out together.
- Use well-lit, populated routes and avoid isolated areas.
- Let someone know your expected arrival time if traveling alone.
Secure Your Vehicle and Belongings
If driving:
- Park in designated, well-lit areas.
- Lock your vehicle and avoid leaving valuables visible.
- Stay alert when approaching or leaving your car, especially at night.
Report Suspicious Activity Promptly
Your vigilance helps keep everyone safe. If you notice:
- Suspicious behavior
- Attempts to bypass security
- Malfunctioning access systems
- Report it immediately to building security, a Civic Safety Officer, or your supervisor.
Final Reminder
Security is a shared responsibility and a team effort. By following these procedures, using your swipe pass correctly, wearing your ID, preventing tailgating, and respecting access protocols - you help maintain a safe and secure workplace for all.