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Community Engagement - IAP2 Framework

Two people smiling with a banner that reads IAP2 conference

IAP2 – International Association of Public Participation, is recognised as an international leader in the field of public participation and community engagement.

Council uses the IAP2 model of engagement to guide planning and implementation of community engagement activities.

The IAP2 Public Participation Spectrum is designed to assist with the selection of an appropriate level of consultation.

Consider what level of community involvement is required for your issue according to the IAP2 Spectrum of Public Participation, see below. Your engagement may incorporate more than one level of involvement.

Elements Inform Consult Involve Collaborate Empower
Community engagement goal To provide
balanced
and objective
information
to assist
understanding
of a topic,
alternatives,
opportunities
and/or
solutions.
 
To obtain
community
feedback
on analysis,
alternatives
and/or
decisions.
 
To work with
the community
throughout
the process
to ensure that
concerns and
aspirations are
consistently
understood and
considered.
 
To partner with
the community
in each aspect
of the decision
including the
development of
alternatives and
the identification
of the preferred
solution.
 
To place
the final
decision-
making in the
hands of the
public.
 
Promise to the
community
 
We will keep you informed. 

We will keep
you informed,
listen to and
acknowledge
concerns and
aspirations,
and provide
feedback on
how public
input influenced
the decision.

We will work
with you to
ensure that
your concerns
and aspirations
are directly
reflected in the
alternatives
developed
and provide
feedback on
how community
input influenced
the decision.
 
We will look to
you for advice
and innovation in
forming solutions
and incorporate
your advice and
recommendations
into the decision
to the maximum
extent possible.
 
We will
implement
what you
decide.
 
When to use this element This element is used to enhance knowledge,
understanding, support and transparency.
It provides the community with information
on something that has been decided
and is to be implemented.
 
This element is used to gather information and have discussions with the community.
Feedback is provided to the community on the outcome
of those discussions.
 
This element actively seeks the input of the community into any policy, plan or activity which may directly or indirectly affect them.
Alternatives are sought from the community and feedback is provided
on how that information was used in forming the decision.
 
This element is utilised when Council seeks to work in partnership with communities
to identify joint solutions and develop initiatives.
 
This element is used when Council is prepared to put into place the decision made by community.

Download a PDF copy of the IAP2 Spectrum below. 

IAP2 Spectrum - 700KB 

The International Association for Public Participation (IAP2) is an international member association which seeks to promote and improve the practice of public participation or community engagement, incorporating individuals, governments, institutions and other entities that affect the public interest throughout the world. IAP2 Australasia is the leading public participation Association in Australasia. Further information on IAP2 and a range of great resources can be found on their website