Microsoft Teams Training

Join us for an exciting deep-dive introductory training session on Microsoft Teams.

This session is perfect for new users or those looking to refresh their knowledge. You'll learn essential Teams functions and best practices, helping you communicate and collaborate effectively. Learn how to schedule and organise Teams meetings, including adding participants and setting meeting options. This is also a great opportunity to ask any burning Teams questions and get expert advice from our Microsoft Gold Partner – ICOMM.

Session 1: Microsoft Teams Telephony and Meetings

• Date: Monday 20 October, 10am-11am
  Location: On Microsoft Teams (Attendees will be sent link prior to the session)
• Date: Monday 1 December, 10am-11am
  Location: On Microsoft Teams (Attendees will be sent link prior to the session)

The training will cover a range of topics, including customizing your Teams experience, setting up call groups and delegate options, managing calls, configuring call queues and voicemail, using chat features, organising contacts, and setting up call forwarding. We'll also cover key meeting settings, such as who can present, attendee permissions and pre-meeting preparation tips. The training will also explore different screen layouts in Teams meetings and demonstrate how to create and manage breakout rooms. Additionally, you'll discover advanced tips and tricks to enhance your meeting experience, including shortcuts, engagement tools and productivity hacks.

Session 2: Microsoft Teams Planner and To-Do

• Date: Monday 20 October, 11.30am-12.30pm
  Location: On Microsoft Teams (Attendees will be sent link prior to the session)
• Date: Monday 1 December, 11.30am-12.30pm
  Location: On Microsoft Teams (Attendees will be sent link prior to the session)

This session will cover the below topics:

• Introduction to Microsoft Planner and To-Do: Get an overview of these applications and understand how they can enhance your productivity.
• Creating Lists: Learn how to create and manage lists to keep track of your tasks.
• Collaborate on Tasks: Discover how to collaborate with your team on tasks and projects.
• Flagged Emails: Understand how to integrate flagged emails into your task management workflow.
• Personal Task Lists: Explore how to create and manage personal task lists to stay on top of your individual responsibilities.
• Integrate Planner into Teams: Learn how to integrate Planner with Microsoft Teams for seamless collaboration.

Don't miss out on this chance to enhance your Teams skills and improve your productivity.